An AI chatbot for a company website
A chat that knows your offer, answers customers at any hour and collects contacts.
Also part of these packages:Local Business StartSee the price list
Problem and solution
Customers write in the evening and at weekends, when nobody is at the inbox. They keep asking about the same things. Some of them will not get an answer and will go to a competitor.
We put a chat on your site that answers from your materials: the offer, price list, terms. When something is not in them, it says so openly and asks for contact details so that a person takes over. Along the way it asks the customer about their needs and leaves you their details.
What the service includes
This is the standard scope. In the quote you get this list in writing, and whatever you do not need drops out of the scope and the price.
Need a different scope? Describe what should be built. We will send back a list of items with a price for each.
Request a quote- A knowledge base built from your offer and materials
- A rule: the chat answers only from the knowledge base, and when it does not know, it says so openly
- It asks the customer about their needs and saves the contact
- A widget for the site plus a panel where you can review conversations
- The cost of model requests calculated in advance and included in the subscription
What you get
Customers get an answer at night and at weekends too
More contacts from people who are really interested
The team answers the tenth identical question less often
What this chat does and what it does not
It answers the questions that come up most often: what you do, how much it costs, how long it takes, whether you serve a given area, how to book. It does so from your materials, so it speaks with your price list, not with generalities from the internet. When a conversation matures, it asks for contact details and saves them where you check your leads.
It does not negotiate prices, promise deadlines or take on commitments in your name. When a question goes beyond what it knows, it says so and hands the matter to a person together with the whole conversation.
Why this works better than a form
A form asks the visitor to decide before they know the answer. They must leave their details and wait, without even knowing whether you will agree on a budget. A large share of people simply leave at that point.
A chat reverses the order: first the visitor gets an answer, then they leave contact details. Along the way you see what people really ask, which is free material for your FAQ and for fixing your offer.
Setup and costs
Setup costs PLN 790 once, and the service from PLN 199 a month. The subscription covers maintenance, updates of the knowledge base when your offer changes and the cost of model requests at typical company-site traffic.
Launch usually takes a few days, because most of the time goes into collecting the materials and deciding what the chat must not say. The installation on the site itself is one script.
Will the bot make up answers?
That is the most common worry, and a fair one. So the chat answers only from your knowledge base. If something is not there, it says it does not know and gives your contact. One honest "I do not know" is better than one invented price.
Where does the PLN 199 a month come from?
The subscription pays for the server, knowledge-base updates and requests to the language model. A single conversation costs pennies, but with heavy traffic it adds up. The higher the traffic and the knowledge base, the higher the tier.
Will the chat slow down my site?
We load it after the page has loaded, so it does not affect how fast the visitor sees the content. In our projects we check this with measurements before handover.
Where do the collected contacts go?
Where you look for them: to email, a spreadsheet or your CRM if you have one. We agree this during setup so that nobody has to copy data by hand.
Let's talk about your project.
Free consultation: we talk about the goal, the scope and a realistic budget, with no obligation. We usually reply within one working day.
or write: kontakt@synapsite.pl